Facility management industry faces talent challenge
A shortage of skilled facility managers is the biggest hurdle to the delivery of FM services in Asia Pacific, according to a Jones Lang LaSalle survey of over 60 senior facility management professionals at the recent World Workplace Asia 2012 conference held in Singapore.
Key survey findings were:
• Almost three-quarters, or 73% of respondents, believe that skills shortage is the most important factor inhibiting the delivery of facility management in Singapore.
• Turnover of talent is the second biggest challenge facing the industry in Singapore for two-thirds of respondents (67%), suggesting that skilled FMs can and do utilise their significant bargaining power.
• More than half (57%) believe that a lack of understanding around the value of facility management is a major challenge to the delivery of these services in Singapore.
• The top three benefits that respondents expect facility management outsourcing to deliver are access to best practice, value for money and innovation in business.
• The top three factors that will shape the future of facility management are alignment to core business, business continuity, and cost and risk management through outsourcing.
“Facility managers in the region today are faced with a difficult challenge: businesses are asking for—and expecting—more from their service offering and delivery. This means that preparedness and access to non-traditional skills are now the most pressing concerns for professionals in the industry,” said Jordi Martin, Managing Director of Integrated Facilities Management in Asia Pacific for Jones Lang LaSalle
“At the same time, businesses are embracing facility management as a key component of their real estate strategy and are keen to work in partnership with FM providers. For potential new recruits within and outside the industry, this is an attractive prospect,” Jordi added.
Top CRE Firms Report Solid Mid-Year Returns, But See Caution in Market Uncertainty
CRE Firms Enter Important Second Half of 2012 Facing Lingering Questions About Global Sovereign Debt, Job Growth And Economy’s Potential Impact On Property Markets
By Randyl Drummer
August 1, 2012
CEOs of the major publicly traded real estate services firms hit on several of the same themes this week in outlining their mid-year financial results, presenting a portrait of busier transaction activity and improving property fundamentals in a still tentative real estate recovery, hindered by uncertainty over the U.S. elections — and especially, slower-than-expected job growth and other setbacks in the ongoing saga of the U.S., global and European economic recoveries.
Common themes in conference calls for second-quarter and six-month financial reports by executives for CBRE Group, Jones Lang LaSalle, HFF Inc. and FirstService Corp., parent of Colliers International — companies at the center of real estate activity and market conditions — included solid growth in investments sales activity, especially in the Americas; and weaker leasing revenues as landlords and tenants put off making decisions.
Other themes sounded by CEOs and their teams included:
Growth in outsourcing business by the industry’s two largest players, CBRE and JLL, as global companies strive to become more efficient in light of the global economic slowdown.
Increasing operational expenses from investments in higher sales headcounts, and acquisition and integration costs which cut into several firms’ margins.
Year-over-year growth in commercial mortgage brokerage business driven by continued capital availability, generally low interest rates, competitive spreads and investors continued search for yield.
As we approach, the 10th anniversary of the 9/11 tragedy, Corenet Global has released a survey on the impact the 9/11 attacks had on the corporate workplace in the US and around the world.
Events of 9/11 Changed the Workplace
CoreNet Global Survey: Companies now employ a variety risk- management measures emphasizing business continuity
ATLANTA, GA (6 September, 2011) – CoreNet Global, the world’s leading association of corporate real estate (CRE) and workplace professionals, today released the results of a survey which found that the tragic events of 9/11 had a permanent effect on the workplace.
Three-fourths of the respondents believe that companies in general are as vigilant about security measures today as they were in the aftermath of 9/11. Continue Reading →
DUBLIN–(BUSINESSWIRE)– Research and Markets ( http://www.researchandmarkets.com/research/9e9447/facilities_managem ) has announced the addition of the ” Facilities Management Outsourcing – Corporate …
Growth in the FM corporate outsourcing market is expected from 2012 onward, but will be slow and in line with construction projects being finished.
According to the latest FM outsourcing report from AMA Research, “Maturity in the corporate FM market makes it heavily dependent upon the economic climate.”
“As a result, the market is expected to exhibit some stabilisation and subsequent growth over the short to medium term, recovering only slowly from 2012 as construction activity improves and new projects reach completion.”
The report, Facilities management outsourcing: corporate sector market, 2011-15, focuses on commercial offices, retail, entertainment and leisure, manufacturing and warehousing, energy and utilities, and privatised transport services.
Contact: Richard Kadzis, +1-404-589-3240, email@example.com, or Bailey Webb, +1-404-589-3216, firstname.lastname@example.org, both of CoreNet Global
WASHINGTON, DC-So it happened. Within hours of an apparent default, Congress came together and delivered a bill that would raise the debt ceiling and work towards reducing spending.
A philosophical discussion in the outsourcing industry. Is outsourcing a good thing? Will the 30 year trend toward outsourcing and globalization continue? In the July 30, 2011 issue of The Economist, a column explores these topics. Although the author appears to confuse off-shoring with outsourcing, they makes a valid point. Outsourcing can go well, it can go wrong and it needs to be executed properly.
Some companies, such as Boeing, are bringing more work back in-house, in the jargon. But the business logic behind outsourcing remains compelling, so long as it is done right. Many tasks are peripheral to a firm’s core business and can be done better and more cheaply by specialists. Cleaning is an obvious example; many back-office jobs also fit the bill. Outsourcing firms offer labour arbitrage, using cheap Indians to enter data rather than expensive Swedes. They can offer economies of scale, too. TPI points out that, for all the problems in America, outsourcing is continuing to grow in emerging markets and, more surprisingly, in Europe, where Germany and France are late converts to the idea.
Companies are rethinking outsourcing, rather than jettisoning it. They are dumping huge long-term deals in favour of smaller, less rigid ones. The annualised value of “mega-relationships” worth $100m or more a year fell by 62% this year compared with last. Companies are forming relationships with several outsourcers, rather than putting all their eggs in few baskets. They are signing shorter contracts, too. But still, they need to think harder about what is their core business, and what is peripheral. And above all, newspaper editors need to say no to the temptation to outsource business columns to cheaper, hungrier writers.
The following is from today's GlobeSt.com article regarding the new HSBC outsourcing contract. Robert Carr of GlobeSt was interested in discussing trends in Outsourcing.
Bryan Jacobs with JLL tells GlobeSt.com that the bidding process started last summer. “It’s been a significant amount of work for all sides,” he says. “We’re going to specifically evaluate HSBC’s portfolio to see how they can best serve their customers. We’ll also be looking at productivity, and how they can be more efficient with space.”
He says that providing corporate commercial real estate outsourcing services has been picking up considerably since the recent downturn. “When we went into the recession, a lot of people sat on the fence, concerned about long-term decisions. In the past year, companies have begun to think about what they’re going to be doing over the next five to 10 years, and there’s been significant requests for proposal work,” Jacobs says.
See More on: www.globest.com
CHICAGO, July 28, 2011 /PRNewswire/ — Jones Lang LaSalle announced today that HSBC is renewing its five-year, integrated real estate services contract with the firm for its eight-million-square-foot portfolio in the United States and is expanding the geographic scope to include an additional two-million-square-foot portfolio in Canada. Jones Lang LaSalle has received a letter of intent from HSBC and full contract execution is expected in the following weeks. This expanded relationship continues to support HSBC's strategy of creating capacity for smart growth through the reduction of costs by standardizing processes and leveraging its global scale.
Jones Lang LaSalle has been a real estate advisor to HSBC in North America since 1998, and also manages part of HSBC's retail bank locations and office portfolios in Latin America. HSBC also appointed Jones Lang LaSalle as one of two strategic regional transaction partners and the firm will also serve its Asia Pacific and MENA regions.
Jones Lang LaSalle has formed an integrated team of experts, led by Ed Cannon, Bryan Jacobs, John Minks and Bill Thummel, to serve the expanded account responsibilities in the Americas for HSBC.